From Booking to Check-Out: What to Expect When You Stay with CS Homes

26.08.25

By Martha Scott

At Cotswold Serviced Homes (CS Homes), we believe your stay should be effortless, comfortable, and memorable—from the moment you click “Book Now” to the second you wave goodbye. Whether you’re here for business or leisure, we’ve fine-tuned every step of the guest journey to make you feel right at home.

Step 1: Easy, Flexible Booking

Booking your stay with CS Homes couldn’t be simpler.

You can reserve your accommodation directly on our website, by phone, or via email—whatever suits you best. We offer flexible rental options for both short and long-term stays, and our friendly team is always happy to answer questions or help you find the perfect property for your needs.

What makes us different?

We don’t believe in one-size-fits-all. Need an early check-in? Travelling with family or pets? Looking for a quiet workspace? Just ask—we’ll do our best to accommodate every request.

Step 2: Personalised Pre-Arrival Communication

Once you’ve booked, Martha or Lee will reach out to confirm details, answer any last-minute questions, and share everything you need for a smooth arrival.

Expect clear instructions, local tips, and a direct line to your hosts—no call centres or generic responses here! We’re genuinely excited to welcome you, and it shows in every message.

Step 3: Arriving at Your Home Away from Home

On arrival, you’ll find a fully furnished, sparkling-clean property ready for you.

Our team ensures everything is just right—from fresh linens and fluffy towels to high-speed Wi-Fi and thoughtful touches that make your stay special.

Staying longer or need something extra?

Let us know! We can arrange housekeeping, Wi-Fi upgrades, or even local recommendations to help you settle in.

Step 4: Enjoying Your Stay—With Support When You Need It

During your stay, we’re only ever a message or phone call away.

Whether you need a restaurant recommendation, a quick repair (thanks, Martin!), or advice on exploring the Cotswolds, we’re here to help—always with a smile.

Business or leisure, solo or group—we’ve seen it all.

Our aim is to provide a seamless experience, combining the comforts of home with the service of a boutique hotel.

Step 5: Hassle-Free Check-Out

When it’s time to leave, we keep check-out just as easy as check-in.

You’ll receive simple instructions, and you can leave feedback directly with us or on your preferred platform. We love hearing about your experience—your reviews help us grow and improve!

Bonus:

If you book direct, you will receive a significantly better rate than booking elsewhere - we’ll keep you in the loop for future offers, local events, and new property launches.

Ready to experience the CS Homes difference?

Book your next stay with us and discover why so many guests return again and again.

Contact us anytime:

📞 07456794740 (UK) | +44 7456794740 (International)

📧 info@cshomes.uk

🌐 cshomes.uk